Customers don’t care about Scrum, continuous integration, retrospectives, or that now seemingly quaint idea about team rooms. They care about results… and the only result that matters to them is the result that enables them to get their job done.

Have you considered lately how the design of your value stream impacts your customers’ jobs to be done? Join Jim in an online conversation about how customer perspective informs value flow and perhaps your target zone on the Agile Fluency® Model.