Recently I was coaching at a large R&D facility where they are experimenting with Agile. After listening intently to an introductory discussion about the Scrum process, a senior manager asked, “This is all very interesting, but where’s the magic?” The question set me back for a moment. Hadn’t we just talked about how Scrum is not a silver bullet?... that Scrum doesn’t actually solve your problems, but rather exposes them? ... that the hard work of Scrum isn’t the process; it’s figuring out what to do about all the impediments Scrum surfaces?
The answer to his question popped out of my mouth before I had a chance to ponder it further. “The magic is in you.”